"No legitimate business person ever got started on the road to permanent success by any other means than that of hard intelligent work, coupled with an earned credit, plus character."
F.D. Van Amburgh
"In business, I loved cars. I couldn’t wait to get to work in the morning. Only in America can you decide to get a good education and pursue what you like."
Lee Iacocca
"Treat every customer as if they sign your paycheck...because they do."
Unknown
"If we don't take care of our customers, someone else will."
Unknown
"Here is a simple but powerful rule - always give people more than what they expect to get."
Nelson Boswell
"A customer is the most important visitor on our premises. He is not dependant on us - we are dependent on him."
Unknown
"In business you always get what you want by always giving other people what they want."
Alice MacDougall
" There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else."
Sam Walton
"You have to perform at a consistently higher level than others. That's the mark of a true professional. Professionalism has nothing to do with getting paid for your services."
Joe Paterno
"Do what you do so well that they will want to see it again and bring their friends."
Walt Disney
"Unless you have 100% customer satisfaction...you must improve."
Horst Schulz
"Every great business is built on friendship."
JC Penney
This is a fantastic time to be entering the business world, because business is going to change more in the next 10 years than it has in the last 50.
Bill Gates
"Common sense is of paramount importance in business and customer service."
Unknown