Nanette Poserina, President
Group Sales and Marketing
Nanette is a healthcare consultant with 28 years of experience in the insurance industry, specializing in Health, Prescription Drug, Life, Disability and Dental. She attributes her success and innovation in the insurance industry as a result of her tenure at one of the largest health insurance organizations: Independence Blue Cross of Philadelphia.
"When our organization was established, we focused on what customers really wanted: Honesty, competitive rates and outstanding customer service. By putting our clients first, I earn and retain business relationships. Our customer retention base is over 98%."
Thomas Poserina, Vice President
Life Insurance Sales and Marketing
Tom brings over thirty years experience in educational training and management skills which is crucial in the insurance industry. He is a graduate of DeSales University and currently provides training and development along with Life sales for our organization.
"Our mission is to make every client experience so comfortable and satisfying that they have complete confidence in our business recommendations. Trust is not a given. It must be earned every single day, and from that builds our corporate reputation."
Kristin Albanese, Financial Solutions Advisor
Manager/Accounting/Pharmacy
Kristin joined our organization as a graduate of Penn State University majoring in Corporate Finance. She manages our corporate finances as well as all aspects of our stand alone prescription drug customers. Her knowledge of the prescription drug industry as well as financial services makes her a great asset to our organization.
Bethany Cioffo
Solutions Advisor
Bethany joined our organization as a Penn State graduate majoring in Communications and Language. Her responsibilities include customer service and retention for all of our small to mid-size health insurance clients. Her communications skills are a strong asset when handling our clients needs and she is a dedicated and enthusiastic member of our service team.
Mallory Patkos, Solutions Advisor
Service and Retention
Mallory has been with our organization as a member of the Service and Retention team. She is also currently pursuing a degree in business administration. Her commitment to providing quality customer service is consistent with our high customer service standards.
Ginger Heffner, Customer Service
Service and Retention
Ginger joined our team bringing Customer Service experience, reinsurance knowledge as well as Property and Casualty experience. Her enthusuiasm and ability to handle our client requirements conforms to our company philosophy and overall customer satisfaction standards.
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